How To Fix EI424 - Run &2: read log from archive

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 424

• Message text: Run &2: read log from archive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI424 - Run &2: read log from archive ?

  The SAP error message EI424, which states "Run &2: read log from archive," typically occurs when the system is unable to access the log files for a specific run of a process, often due to the logs being archived or not available in the expected location. This can happen in various contexts, such as during data processing, batch jobs, or when trying to analyze logs for troubleshooting.
  Cause:
  
  Log Archiving: The logs for the specified run have been archived and are not available in the current log directory.
  Incorrect Configuration: The system may not be configured correctly to access archived logs.
  File System Issues: There may be issues with the file system where the logs are stored, such as permissions or disk space problems.
  Job Termination: The job that generated the logs may have terminated unexpectedly, leading to incomplete or missing log files.
  
  Solution:
  
  Check Archive Settings: Verify the archiving settings in your SAP system. Ensure that the logs are being archived correctly and that the archive location is accessible.
  Access Archived Logs: If the logs are archived, you may need to access the archive using transaction codes like SARA (Archive Administration) to retrieve the logs.
  Review Job Logs: Check the job logs for any errors or warnings that may indicate why the logs are not accessible. Use transaction SM37 to review the job status.
  File System Check: Ensure that the file system where the logs are stored has sufficient space and that the necessary permissions are set for the SAP user to access the logs.
  Re-run the Job: If possible, re-run the job that generated the logs to see if it completes successfully and generates new logs.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific process or transaction you are working with for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SARA (Archive Administration), and SLG1 (Application Log) for log management.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message EI424.
  System Logs: Review system logs (transaction SM21) for any additional errors or warnings that may provide context for the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.