How To Fix EI398 - No records were updated in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 398

• Message text: No records were updated in the database

What causes this issue?

This error may occur if all the
<DS:GLOS.365F09D9F83630C4E10000009B38F985>Sanctioned Party List</>
(SLS) records you select already exist in the database and you select
the option "Do not overwrite existing entries".

How to fix this error?

Check your record selection.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI398 - No records were updated in the database ?

  The SAP error message EI398, which states "No records were updated in the database," typically occurs during data processing or updates in SAP systems. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes of EI398 Error
  
  
  No Data to Update: The most common reason for this error is that the system did not find any records that matched the criteria for the update operation. This can happen if the selection criteria are too restrictive or if the records have already been processed.
  
  
  Data Locking Issues: If another process is locking the records you are trying to update, the system may not be able to perform the update, leading to this error.
  
  
  Authorization Issues: The user executing the update may not have the necessary authorizations to modify the records, resulting in no updates being made.
  
  
  Incorrect Configuration: There may be issues with the configuration of the relevant module or transaction, leading to unexpected behavior during data updates.
  
  
  Data Integrity Issues: If there are integrity constraints (like foreign key constraints) that are violated during the update, the system may prevent the update from occurring.
  
  
  Batch Input Issues: If the update is being performed through a batch input session, there may be issues with the data being processed in that session.
  
  
  Solutions to EI398 Error
  
  
  Check Selection Criteria: Review the selection criteria used for the update operation to ensure that they are correct and that there are indeed records that match those criteria.
  
  
  Review Lock Entries: Use transaction codes like SM12 to check for any locks on the records you are trying to update. If locks are found, you may need to wait for the other process to complete or resolve the locking issue.
  
  
  Verify Authorizations: Ensure that the user has the necessary authorizations to perform the update. You can check this using transaction SU53 to see if there were any authorization failures.
  
  
  Check Configuration: Review the configuration settings related to the transaction or module you are working with to ensure everything is set up correctly.
  
  
  Data Validation: Validate the data being processed to ensure it meets all integrity constraints. This may involve checking for missing or incorrect data.
  
  
  Batch Input Session Review: If using batch input, review the session logs for any errors or warnings that may indicate why the records were not updated.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE38 (ABAP Editor), SM12 (Display and Delete Locks), SU53 (Authorization Check), and ST22 (Dump Analysis) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation for the specific module or transaction you are working with to understand the expected behavior and any known issues.
  
  By systematically addressing these areas, you should be able to identify the root cause of the EI398 error and implement an appropriate solution.