How To Fix EI396 - An SLS number could not be determined

EI396 - Overview

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 396

• Message text: An SLS number could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI396 - An SLS number could not be determined ?

  The SAP error message EI396, which states "An SLS number could not be determined," typically occurs in the context of Sales and Distribution (SD) or Logistics processes, particularly when dealing with sales order processing, delivery, or billing. The SLS (Sales and Logistics) number is a unique identifier used in various transactions within SAP.
  Causes:
  
  Missing Configuration: The SLS number may not be configured correctly in the system. This could be due to missing entries in the relevant customizing settings.
  Master Data Issues: The customer master data or material master data may not be set up correctly, leading to the inability to determine the SLS number.
  Document Flow Issues: There may be issues in the document flow where the system cannot find the necessary preceding documents to derive the SLS number.
  Transaction Type: The transaction type being used may not be set up to generate or determine an SLS number.
  User Authorizations: The user may not have