How To Fix EI397 - Upload terminated - an SLS number could not be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 397

  • Message text: Upload terminated - an SLS number could not be determined

  • Show details Hide details
  • What causes this issue?

    The system could not determine a Sanctioned Party List Screening (SLS)
    number for the new data record from the number range for the Sanctioned
    Party List.

    System Response

    Processing was cancelled. No SLS records were copied into the system.

    How to fix this error?

    Maintain the <DS:TRAN.XSLS>number range</> for the Sanctioned Party
    master record.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EI397 - Upload terminated - an SLS number could not be determined ?

    The SAP error message EI397, which states "Upload terminated - an SLS number could not be determined," typically occurs in the context of the SAP Logistics Execution (LE) module, particularly when dealing with the handling of shipping and logistics data. This error indicates that the system was unable to determine a valid SLS (Shipping Location Service) number during a data upload process.

    Causes:

    1. Missing or Incorrect Data: The SLS number may not be present in the data being uploaded, or it may be incorrectly formatted.
    2. Configuration Issues: There may be configuration issues in the SAP system related to the shipping or logistics settings.
    3. Master Data Issues: The relevant master data (such as customer, vendor, or material master) may not be properly maintained or may be missing.
    4. Authorization Issues: The user performing the upload may not have the necessary authorizations to access the required data.
    5. System Bugs or Incompatibilities: There may be bugs in the version of SAP being used or incompatibilities with the data being uploaded.

    Solutions:

    1. Check Data Source: Ensure that the data being uploaded contains the correct and complete SLS number. Validate the format and existence of the SLS number in the source data.
    2. Review Configuration: Check the configuration settings in the SAP system related to shipping and logistics. Ensure that all necessary settings are correctly configured.
    3. Validate Master Data: Ensure that all relevant master data is correctly maintained. This includes checking customer, vendor, and material master records for completeness and accuracy.
    4. User Authorizations: Verify that the user performing the upload has the necessary authorizations to access and manipulate the relevant data.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or fixes available.
    6. Debugging: If you have access to technical resources, consider debugging the upload process to identify where the failure occurs and why the SLS number cannot be determined.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and others related to logistics and shipping.
    • SAP Documentation: Review SAP documentation related to Logistics Execution and data uploads for additional context and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.

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Related SAP Error Messages

Click the links below to see the following related messages:
  • EI396 An SLS number could not be determined
    Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...

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  • EI398 No records were updated in the database
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  • EI399 Enter a variant
    Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...

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