How To Fix EI364 - You do not have authorization to display record

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 364

• Message text: You do not have authorization to display record

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI364 - You do not have authorization to display record ?

  The SAP error message EI364, which states "You do not have authorization to display record," typically indicates that the user attempting to access a specific record or transaction does not have the necessary authorization rights assigned to their user profile. This can occur in various SAP modules, including but not limited to SAP ERP, SAP S/4HANA, and others.
  Cause:
  
  Missing Authorization Object: The user lacks the required authorization object that governs access to the specific transaction or data record.
  Role Assignment: The user’s role may not include the necessary permissions to view the specific data or transaction.
  Data Restrictions: There may be restrictions based on organizational levels, such as company codes, plants, or other criteria that limit access to certain records.
  Profile Issues: The user profile may not be correctly configured or may have been changed, leading to loss of access rights.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user in transaction SU01 (User Maintenance). Ensure that the roles include the necessary authorizations for the transaction or data being accessed.
  Review Authorization Objects: Use transaction SU53 immediately after encountering the error to check which authorization objects are missing. This transaction provides a detailed view of the last authorization check and can help identify the specific object that is causing the issue.
  Modify Roles: If the necessary authorizations are missing, a security administrator or someone with the appropriate permissions should modify the user’s roles or create a new role that includes the required authorizations.
  Consult with Security Team: If you are not authorized to make changes, contact your SAP security team or administrator to request the necessary access.
  Testing: After changes are made, test the access again to ensure that the issue is resolved.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  Authorization Objects: Common authorization objects that may be relevant include S_USER_AUTH, S_TCODE, and others depending on the specific transaction or data being accessed.
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
  
  Best Practices:
  
  Regularly review user roles and authorizations to ensure they are up to date and aligned with job responsibilities.
  Implement a process for users to request access to specific transactions or data records, ensuring that requests are documented and approved.
  Conduct periodic audits of user access to identify and rectify any unauthorized access or gaps in permissions.
  
  By following these steps, you should be able to resolve the EI364 error and ensure that users have the appropriate access to the records they need.