How To Fix EI218 - Enter the license number or the external license number

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 218

• Message text: Enter the license number or the external license number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI218 - Enter the license number or the external license number ?

  The SAP error message EI218, which states "Enter the license number or the external license number," typically occurs when the system requires a valid license number to proceed with a specific transaction or process. This error can arise in various contexts, such as during the installation of software, configuration of systems, or when trying to access certain functionalities that require licensing.
  Cause:
  
  Missing License Information: The most common cause is that the required license number has not been entered or is missing from the system.
  Incorrect License Number: The license number entered may be incorrect or not recognized by the system.
  License Expiration: The license may have expired, and the system is prompting for a valid license.
  Configuration Issues: There may be issues with the configuration of the SAP system that prevent it from recognizing the license.
  
  Solution:
  
  Enter the License Number: Ensure that you enter the correct license number or external license number as required by the system. This can usually be found in the documentation provided by SAP or from your SAP account manager.
  Check License Validity: Verify that the license is still valid and has not expired. If it has expired, you will need to obtain a new license from SAP.
  Review Configuration: Check the configuration settings in your SAP system to ensure that they are set up correctly to recognize the license.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on your specific situation and help troubleshoot the problem.
  Documentation: Refer to the SAP documentation or help resources for specific instructions related to licensing and error messages.
  
  Related Information:
  
  SAP License Types: Familiarize yourself with the different types of licenses offered by SAP, such as named user licenses, professional licenses, and more.
  SAP Marketplace: You can access the SAP Marketplace to manage your licenses and view your current licensing agreements.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user attempting to enter the license number has the necessary authorizations to do so.
  
  By following these steps, you should be able to resolve the EI218 error and proceed with your SAP activities.