How To Fix EHSB_RC072 - Could not determine overview of result of check

SAP Error Message - Details

• Message type: E = Error

• Message class: EHSB_RC - Compliance Check

• Message number: 072

• Message text: Could not determine overview of result of check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHSB_RC072 - Could not determine overview of result of check ?

  The SAP error message EHSB_RC072, which states "Could not determine overview of result of check," typically occurs in the context of SAP Environment, Health, and Safety (EHS) module when there is an issue with the system's ability to retrieve or display the results of a specific check or evaluation.
  Causes:
  
  
  Missing Data: The error may arise if the necessary data for the check is missing or incomplete. This could include missing master data, configuration settings, or specific parameters required for the check.
  
  
  Configuration Issues: There may be issues with the configuration of the EHS module or the specific checks being performed. This could involve incorrect settings in the check configuration or missing links between different components.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the results of the check, leading to the inability to retrieve the overview.
  
  
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the check results from being displayed.
  
  
  Technical Issues: Problems with the SAP system itself, such as bugs or performance issues, can also lead to this error.
  
  
  Solutions:
  
  
  Check Data Completeness: Ensure that all necessary data for the check is present and correctly maintained. This includes master data, configuration settings, and any other relevant information.
  
  
  Review Configuration: Verify the configuration settings for the EHS checks. Ensure that all necessary parameters are set correctly and that there are no missing links in the configuration.
  
  
  Authorization Check: Confirm that the user has the appropriate authorizations to access the check results. If not, work with your SAP security team to grant the necessary permissions.
  
  
  System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Testing: If possible, test the checks in a development or quality assurance environment to see if the issue can be replicated and further diagnosed without affecting production data.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the EHS module to understand the expected behavior and configuration requirements for the checks.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the EHSB_RC072 error and implement an appropriate solution.