How To Fix EHSB_RC023 - Internal error when calling EH&&S Expert (exception &1 for SUBID &2)

EHSB_RC023 - Overview

• Message type: E = Error

• Message class: EHSB_RC - Compliance Check

• Message number: 023

• Message text: Internal error when calling EH&&S Expert (exception &1 for SUBID &2)

What causes this issue?

The system cannot start the compliance check for the substance &v2&
because EH<(>&<)>S Expert, which is required for this, cannot be called
(exception &v1&, error text: &v3&).
Possible causes are:
EH<(>&<)>S Expert is not active.
The RFC connection between EH<(>&<)>S Expert and the application server
is not working.

System Response

The system cannot perform the compliance check.

How to fix this error?

Check the RFC connection to EH<(>&<)>S Expert using transaction SM59.
Then restart EH<(>&<)>S Expert if necessary, or check the application
server.
If you cannot solve the problem, contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHSB_RC023 - Internal error when calling EH&&S Expert (exception &1 for SUBID &2) ?

  The SAP error message EHSB_RC023 indicates an internal error when calling the EH&S (Environment, Health, and Safety) Expert. This error typically occurs due to issues in the configuration, data inconsistencies, or problems with the underlying system.
  Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the EH&S master data or related tables.
  
  Configuration Issues: Incorrect configuration settings in the EH&S module can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to access certain EH&S functionalities.
  System Bugs: There could be bugs or issues in the SAP system version you are using.
  Missing or Corrupted Objects: Required objects (like classes, characteristics, or documents) may be missing or corrupted.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the EH&S master data for any inconsistencies or missing entries.
  Use transaction codes like EHS0 to check the EH&S data.
  
  
  
  Review Configuration:
  
  Ensure that the EH&S configuration is set up correctly. Check the settings in the Customizing (SPRO) for EH&S.
  Validate that all