How To Fix EHPRC_RCS_UEC130 - At least one customer cannot be selected (running communication)

EHPRC_RCS_UEC130 - Overview

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 130

• Message text: At least one customer cannot be selected (running communication)

What causes this issue?

You want to add a customer with a running communication. However, only
customers that have no running communication can be added.

System Response

The customers were not added to the <LS>Selected Customer</> view.

Error message extract from SAP system. Copyright SAP SE.

EHPRC_RCS_UEC130 - Details

• The SAP error message EHPRC_RCS_UEC130 with the description "At least one customer cannot be selected (running communication)" typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with customer-related data in a communication process.
  
  Cause:
  This error usually arises due to one or more of the following reasons:
  
  
  Customer Data Issues: The customer data may be incomplete or incorrect. This could include missing mandatory fields, invalid customer status, or the customer being marked as inactive.
  
  
  Selection Criteria: The selection criteria used in the communication process may not match any valid customer records. This can happen if filters are too restrictive or incorrectly set.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access certain customer records, leading to the inability to select them.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or inconsistencies in the data model.
  
  
  
  Solution:
  To resolve the error, you