How To Fix EHPRC_RCS_LOG012 - Compliance information is opened in a new window

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_LOG - Messages for Logistic Data Management

• Message number: 012

• Message text: Compliance information is opened in a new window

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_LOG012 - Compliance information is opened in a new window ?

  The SAP error message EHPRC_RCS_LOG012 typically indicates that compliance information is being opened in a new window, which may not be the expected behavior for users. This message is often related to the SAP Environment, Health, and Safety (EHS) module, particularly in the context of Risk Assessment or Compliance Management.
  Cause:
  
  User Interface Settings: The system may be configured to open certain compliance information in a new window, which can be a design choice or a result of specific user settings.
  Browser Compatibility: Sometimes, the way the browser handles pop-ups or new windows can lead to unexpected behavior.
  SAP GUI Settings: The settings in the SAP GUI or the web interface may not be aligned with user expectations or requirements.
  Authorization Issues: Users may not have the necessary authorizations to view compliance information in the same window, leading to it being redirected to a new window.
  
  Solution:
  
  Check User Settings: Review the user settings in the SAP GUI or web interface to see if there are options to change how compliance information is displayed.
  Browser Settings: Ensure that the browser settings allow pop-ups and that there are no extensions or settings blocking new windows.
  SAP Notes: Check for any relevant SAP Notes or updates that address this specific error message. SAP frequently releases patches and updates that may resolve such issues.
  Authorization Check: Verify that the user has the appropriate authorizations to access the compliance information in the desired manner.
  Consult Documentation: Review the SAP documentation for the EHS module to understand the expected behavior and any configuration settings that may affect how compliance information is displayed.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide insights based on the specific version of SAP you are using.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same problem and found solutions.
  Training and Resources: Ensure that users are trained on how to navigate the EHS module effectively, including understanding how compliance information is presented.
  
  By following these steps, you should be able to address the EHPRC_RCS_LOG012 error message and improve the user experience when accessing compliance information in SAP.