How To Fix EHPRC_RCS097 - Letter of access with GUID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS - REACH Compliance Messages

• Message number: 097

• Message text: Letter of access with GUID &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS097 - Letter of access with GUID &1 does not exist ?

  The SAP error message EHPRC_RCS097 indicates that a "Letter of Access" (LoA) with a specific GUID (Globally Unique Identifier) does not exist in the system. This error typically arises in the context of SAP Environment, Health, and Safety (EHS) or Product Compliance modules, where Letters of Access are used to manage regulatory compliance and access rights for chemical substances.
  Cause:
  
  Non-Existent GUID: The GUID referenced in the error message does not correspond to any existing Letter of Access in the database.
  Data Deletion: The Letter of Access may have been deleted or not created properly.
  Incorrect Input: The GUID may have been entered incorrectly, leading to a search for a non-existent record.
  Authorization Issues: The user may not have the necessary permissions to view or access the Letter of Access, leading to the perception that it does not exist.
  
  Solution:
  
  Verify the GUID: Check the GUID provided in the error message for any typographical errors. Ensure that it is correctly formatted and corresponds to an existing Letter of Access.
  Check Database: Use transaction codes like EHS: Letter of Access or relevant reports to search for the Letter of Access using other identifiers (like name or date) to confirm its existence.
  Create a New Letter of Access: If the Letter of Access does not exist, you may need to create a new one. Ensure that all required information is filled out correctly.
  Review Deletion Logs: If the Letter of Access was deleted, check the system logs or consult with your SAP administrator to understand why it was removed and if it can be restored.
  Authorization Check: Ensure that the user has the necessary authorizations to access the Letter of Access. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing Letters of Access in your version of SAP.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Ensure that users are trained on how to properly create and manage Letters of Access to minimize errors in the future.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.