How To Fix EHPRC_CPM_TOOL162 - Internal error while closing XML viewer

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TOOL - Messages for Tools

• Message number: 162

• Message text: Internal error while closing XML viewer

What causes this issue?

An internal error occurred while closing the XML viewer:
Object:,,&V1&
Method:,,&V2&
Context:,,&V3&
Return code: &V4&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TOOL162 - Internal error while closing XML viewer ?

  The SAP error message EHPRC_CPM_TOOL162 indicates an internal error that occurs while trying to close the XML viewer in the SAP environment. This error can arise due to various reasons, including issues with the XML viewer itself, problems with the underlying data, or configuration issues within the SAP system.
  Possible Causes:
  
  Corrupted XML Data: The XML data being processed may be corrupted or improperly formatted, leading to issues when trying to close the viewer.
  Memory Issues: Insufficient memory or resources allocated to the SAP application can cause internal errors.
  Software Bugs: There may be bugs in the version of the SAP software you are using, particularly related to the XML viewer functionality.
  
  Configuration Issues: Incorrect configuration settings in the SAP system or the XML viewer can lead to errors.
  Compatibility Issues: The version of the XML viewer may not be compatible with the version of SAP you are using.
  
  Solutions:
  
  Check XML Data: Validate the XML data being