How To Fix EHPRC_CPM_TOOL160 - Cannot display document information for the XML file

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TOOL - Messages for Tools

• Message number: 160

• Message text: Cannot display document information for the XML file

What causes this issue?

For more information, see the subsequent messages.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TOOL160 - Cannot display document information for the XML file ?

  The SAP error message EHPRC_CPM_TOOL160 indicates that the system is unable to display document information for an XML file. This error typically arises in the context of SAP's Document Management System (DMS) or when dealing with XML files in the context of SAP's Engineering Change Management (ECM) or Product Lifecycle Management (PLM) modules.
  Causes:
  
  File Not Found: The XML file may not be available in the specified location or may have been deleted.
  File Corruption: The XML file could be corrupted or improperly formatted, making it unreadable by the system.
  Authorization Issues: The user may not have the necessary permissions to access the document or the associated XML file.
  Configuration Issues: There may be configuration problems in the SAP system that prevent the proper handling of XML files.
  System Errors: Temporary system issues or bugs in the SAP application could also lead to this error.
  
  Solutions:
  
  Check File Availability: Verify that the XML file exists in the expected location and is accessible.
  Validate XML File: Ensure that the XML file is well-formed and adheres to the expected schema. You can use XML validation tools to check for errors.
  Review Authorizations: Check the user’s authorization settings to ensure they have the necessary permissions to access the document.
  Check Configuration: Review the configuration settings related to document management and XML handling in your SAP system.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for managing documents in SAP DMS.
  XML Handling in SAP: Understand how SAP handles XML files, including any specific configurations or settings that may be required.
  Documentation: Review SAP documentation related to DMS and ECM for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message EHPRC_CPM_TOOL160.