How To Fix EHPRC_CPM_TASK285 - Check the registration status of the requested uses

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 285

• Message text: Check the registration status of the requested uses

What causes this issue?

There are some requested uses that have the status <LS>Not Reported</>
or <LS>Undefined</> (yellow LED icon).
Or all requested uses have the status <LS>Intend to Register</> or
<LS>Registered</> (green LED icon).

System Response

No e-mail was sent.

How to fix this error?

Check the registration status of the requested uses.
If all requested uses have the status <LS>Intend to Register</> or
<LS>Registered</> (green LED icon), use the activity <LS>Confirm All
Uses</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK285 - Check the registration status of the requested uses ?

  The SAP error message EHPRC_CPM_TASK285 typically relates to issues with the registration status of a requested use in the context of the SAP Environment, Health, and Safety (EHS) module, particularly in the area of product compliance management.
  Cause:
  The error message indicates that there is a problem with the registration status of the requested use of a substance or product. This could be due to several reasons, including:
  
  Missing Registration: The substance or product may not be registered for the specific use case in the system.
  Incorrect Configuration: There may be incorrect settings or configurations in the EHS module that prevent the system from recognizing the registration status.
  Data Inconsistency: There could be inconsistencies in the data related to the substance or product, such as missing or incorrect information in the registration records.
  Regulatory Changes: Changes in regulations or compliance requirements may not have been updated in the system, leading to discrepancies.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Registration Status:
  
  Navigate to the relevant transaction or report in the EHS module to check the registration status of the substance or product.
  Ensure that the substance is registered for the specific use case you are trying to process.
  
  
  
  Update Registration Information:
  
  If the substance is not registered, you may need to initiate the registration process or update the existing registration to include the required use case.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the EHS module to ensure that they are set up correctly for handling registrations and uses.
  Consult with your SAP Basis or EHS configuration team if necessary.
  
  
  
  Data Validation:
  
  Validate the data related to the substance or product to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Correct any discrepancies found in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the EHS module for any specific guidance on handling registration issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  EHS Documentation: Review the SAP EHS documentation for best practices on managing substance registrations and compliance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.