How To Fix EHPRC_CPM_TASK283 - Error while sending e-mail; error type: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 283

• Message text: Error while sending e-mail; error type: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK283 - Error while sending e-mail; error type: &1 ?

  The SAP error message EHPRC_CPM_TASK283 indicates that there was an error while attempting to send an email, and the error type is specified by the placeholder &1. This error can occur in various contexts within SAP, particularly in modules related to workflow, notifications, or communication.
  Possible Causes:
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This includes incorrect SMTP server address, port, or authentication settings.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  Email Address Issues: The recipient's email address may be invalid or incorrectly formatted.
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  Email Client Configuration: The email client or server may have restrictions or configurations that block emails from being sent.
  System Errors: There may be temporary issues with the SAP system or the email server that are causing the failure.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP settings, including the SMTP server, port, and authentication details.
  Ensure that the settings are correct and that the SMTP server is reachable.
  
  
  
  Test Connectivity:
  
  Use tools like telnet to check if the SMTP server is reachable from the SAP server.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Validate Email Addresses:
  
  Check the email addresses being used in the system to ensure they are valid and correctly formatted.
  
  
  
  Review Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails.
  Check the roles and profiles assigned to the user.
  
  
  
  Check Email Client/Server Logs:
  
  Review the logs of the email client or server for any errors or messages that could provide more context on the failure.
  
  
  
  Monitor System Logs:
  
  Use transaction code SLG1 to check the application logs for any related error messages that could provide more insight.
  
  
  
  Retry Sending:
  
  Sometimes, the issue may be temporary. Retry sending the email after checking the above configurations.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email sending errors. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review the SAP documentation for the specific module you are working with to understand how email notifications are handled.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP Basis team or SAP support for further assistance.