How To Fix EHPRC_CPM_TASK281 - Textmodule for e-mail footer not found; check configuration of e-mail &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 281

• Message text: Textmodule for e-mail footer not found; check configuration of e-mail &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK281 - Textmodule for e-mail footer not found; check configuration of e-mail &1 ?

  The SAP error message EHPRC_CPM_TASK281 indicates that the system is unable to find the text module for the email footer in the configuration settings. This typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when sending emails related to compliance or reporting tasks.
  Cause:
  
  Missing Text Module: The specific text module for the email footer is not defined in the system.
  Incorrect Configuration: The configuration settings for email notifications may not be set up correctly, leading to the system being unable to locate the required text module.
  Transport Issues: If the system has recently undergone a transport or upgrade, the text module may not have been transported correctly.
  
  Solution:
  
  
  Check Text Module Configuration:
  
  Go to the transaction code SE61 (SAPscript: Text Management).
  Check if the text module for the email footer exists. You can search for the text module using the appropriate name or identifier.
  If it does not exist, you will need to create it. You can do this by selecting "Create" and entering the necessary text for the footer.
  
  
  
  Verify Email Configuration:
  
  Navigate to the relevant configuration settings for email notifications in the EHS module.
  Ensure that the email footer is correctly linked to the email template being used.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary objects, including text modules, were included in the transport request.
  If any objects are missing, you may need to re-transport them.
  
  
  
  Testing:
  
  After making the necessary changes, test the email functionality to ensure that the footer is now being included correctly.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for the EHS module for more details on configuring email notifications and managing text modules.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message EHPRC_CPM_TASK281 and ensure that the email footer is correctly configured in your SAP system.