How To Fix EHPRC_CPM_TASK111 - Company name of the sender (current user) is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 111

• Message text: Company name of the sender (current user) is not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK111 - Company name of the sender (current user) is not available ?

  The SAP error message EHPRC_CPM_TASK111 indicates that the company name of the sender (current user) is not available. This error typically arises in the context of SAP's Environmental Health and Safety (EHS) or Product Compliance Management (PCM) modules, where the system requires a valid company name for processing tasks or transactions.
  Cause:
  
  User Profile Configuration: The user profile may not be properly configured, and the company code or name associated with the user is missing or incorrect.
  Missing Master Data: The company name may not be defined in the relevant master data tables, or the user may not be assigned to a company code.
  Authorization Issues: The user may not have the necessary authorizations to access the company information.
  System Configuration: There may be issues with the system configuration that prevent the retrieval of the company name.
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction SU01 (User Maintenance) and check the user profile of the current user.
  Ensure that the user is assigned to the correct company code and that the company name is available.
  
  
  
  Verify Master Data:
  
  Check the relevant master data tables (e.g., T001 for company codes) to ensure that the company name is correctly defined.
  If necessary, update the master data to include the missing company name.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the company information. This can be checked in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  System Configuration:
  
  If the issue persists, consult with your SAP Basis or technical team to check for any configuration issues that may be affecting the retrieval of the company name.
  
  
  
  Contact Support:
  
  If none of the above solutions resolve the issue, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SE16N: Data Browser (to check master data tables)
  
  
  
  Documentation: Review SAP documentation related to user management and company code configuration for more detailed guidance.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the error message EHPRC_CPM_TASK111.