How To Fix EHPRC_CPM_TASK110 - Cannot determine sender (current user)

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 110

• Message text: Cannot determine sender (current user)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK110 - Cannot determine sender (current user) ?

  The SAP error message EHPRC_CPM_TASK110: Cannot determine sender (current user) typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with workflows or tasks that require user identification. This error indicates that the system is unable to identify the current user who is trying to perform an action, which can be due to several reasons.
  Causes:
  
  User Profile Issues: The user profile may not be correctly set up or may be missing necessary authorizations.
  Session Issues: The user session may have expired or there may be issues with the user’s login session.
  Missing User Data: The user may not have been properly defined in the system, or there may be missing data in the user master record.
  Workflow Configuration: There may be issues with the workflow configuration that prevent the system from determining the sender.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the inability to determine the sender.
  
  Solutions:
  
  
  Check User Profile:
  
  Ensure that the user has a valid profile in the system.
  Verify that the user has the necessary roles and authorizations assigned.
  
  
  
  Session Management:
  
  Log out and log back into the SAP system to refresh the session.
  Check if the user session has expired and re-establish the connection.
  
  
  
  User Master Record:
  
  Go to transaction code SU01 and check the user master record for the current user.
  Ensure that all necessary fields are filled out correctly, including the user’s email and other identification details.
  
  
  
  Workflow Configuration:
  
  Review the workflow configuration to ensure that it is set up correctly to identify the sender.
  Check for any recent changes in the workflow that might have affected sender identification.
  
  
  
  Authorization Check:
  
  Use transaction code SU53 to check for any authorization failures that may have occurred when the error was triggered.
  If there are authorization issues, work with your security team to resolve them.
  
  
  
  System Logs:
  
  Check the system logs (transaction code SM21) for any related error messages that might provide additional context.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of the EHS module you are using for any known issues or patches.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Support Ticket: If the issue persists after trying the above solutions, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message EHPRC_CPM_TASK110 in your SAP system.