How To Fix EHPRC_CPM_TASK093 - No e-mail addresses have been entered for the contact persons

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 093

• Message text: No e-mail addresses have been entered for the contact persons

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK093 - No e-mail addresses have been entered for the contact persons ?

  The SAP error message EHPRC_CPM_TASK093 indicates that there are no email addresses entered for the contact persons associated with a specific task or process in the SAP system. This error typically arises in scenarios where email notifications or communications are expected to be sent to the contact persons, but the system cannot find any valid email addresses to use.
  Cause:
  
  Missing Email Addresses: The primary cause of this error is that the contact persons linked to the task do not have email addresses assigned in their user profiles or in the relevant master data.
  Incorrect Configuration: There may be issues with the configuration of the contact person data or the way the system is set up to handle email notifications.
  Data Entry Errors: There could be data entry errors where email addresses were not entered correctly or were omitted entirely.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contact Person Data:
  
  Navigate to the relevant transaction or area in SAP where contact persons are defined (e.g., customer or vendor master data).
  Verify that the contact persons associated with the task have valid email addresses entered in their profiles.
  
  
  
  Update Email Addresses:
  
  If email addresses are missing, enter the correct email addresses for the contact persons.
  Ensure that the email format is valid (e.g., [e-mail]).
  
  
  
  Review Task Configuration:
  
  Check the configuration settings related to the task or process to ensure that it is set up to send notifications to the correct contact persons.
  Make sure that the system is configured to recognize the contact persons for the specific task.
  
  
  
  Test the Notification:
  
  After updating the email addresses, test the functionality to ensure that notifications can be sent successfully.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or support resources for further guidance on handling contact person data and email notifications.
  
  
  
  Related Information:
  
  User Profiles: Ensure that user profiles in SAP are correctly maintained, as they often contain contact information, including email addresses.
  Authorization: Check if the user has the necessary authorizations to view and edit contact person data.
  SAP Notes: Look for any relevant SAP Notes that might address known issues or provide additional guidance related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message EHPRC_CPM_TASK093 and ensure that email notifications can be sent to the appropriate contact persons.