How To Fix EHPRC_CPM_IMPORT064 - Product number &1 not found in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_IMPORT - Import Messages

• Message number: 064

• Message text: Product number &1 not found in the system

What causes this issue?

In certain cases, the system searches for the product number in relation
to the business partner. It is not sufficient if only the product number
matches, but the business partner must match as well.
Suppliers, customers, or PDM systems are possible business partners. In
the incoming template, you can define the type of message that occurs if
the product number cannot be found in the system.

System Response

The system searched for the product number &V1& together with the
business partner &V2& and found no match.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_IMPORT064 - Product number &1 not found in the system ?

  The SAP error message EHPRC_CPM_IMPORT064 indicates that the system cannot find the specified product number (represented by &1) in the database. This error typically occurs during processes related to product management, such as importing product data or during configuration management.
  Cause:
  
  Non-Existent Product Number: The product number you are trying to import or reference does not exist in the system.
  Incorrect Input: There may be a typo or formatting issue in the product number being used.
  Data Not Loaded: The product data may not have been loaded into the system yet, or it may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view or access the product data.
  Incorrect Configuration: The system configuration may not be set up correctly to recognize the product number.
  
  Solution:
  
  Verify Product Number: Check the product number for any typos or formatting issues. Ensure that it is entered correctly.
  Check Product Existence: Use transaction codes like MM03 (Display Material) or CS03 (Display BOM) to verify if the product number exists in the system.
  Load Data: If the product number is supposed to exist but does not, ensure that the relevant data has been loaded into the system. This may involve running data import jobs or checking data transfer processes.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the product data. This may involve checking user roles and permissions.
  Consult Documentation: Review any relevant documentation or configuration settings to ensure that the system is set up correctly to recognize the product number.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP notes for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03, CS03, SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  Documentation: Refer to SAP Help documentation for product management and configuration management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.