How To Fix EHPRC_CPM_EXP_IMDS637 - Password expired

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_EXP_IMDS - Messages Export - IMDS Integration

• Message number: 637

• Message text: Password expired

What causes this issue?

The password has expired.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Log on to the IMDS Server and change the password. Enter the new
password in the IMDS configuration in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_EXP_IMDS637 - Password expired ?

  The SAP error message EHPRC_CPM_EXP_IMDS637 indicates that a user's password has expired. This is a common issue in systems that enforce password policies, requiring users to change their passwords after a certain period.
  Cause:
  
  Password Expiration Policy: The system is configured to require users to change their passwords after a specified duration (e.g., every 30, 60, or 90 days).
  User Inactivity: If a user has not logged in for an extended period, their password may expire due to inactivity.
  Manual Reset: An administrator may have manually reset the password, causing the old password to become invalid.
  
  Solution:
  
  
  Change Password:
  
  The user should log in to the SAP system using the current credentials. If prompted, follow the instructions to change the password.
  If the user cannot log in due to the expired password, they may need to use the "Forgot Password" feature or contact their system administrator for assistance.
  
  
  
  Contact Administrator:
  
  If the user is unable to reset the password themselves, they should reach out to their SAP system administrator or IT support team. The administrator can reset the password or unlock the account if necessary.
  
  
  
  Review Password Policy:
  
  Administrators should review the password policy settings in the SAP system to ensure they align with organizational security requirements and user convenience.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or updates related to password management and error messages.
  User Training: Provide training for users on how to manage their passwords effectively, including how to change them and the importance of keeping them secure.
  System Configuration: Administrators can configure password expiration settings in the SAP system via transaction codes like SU01 (User Maintenance) and RZ10 (Profile Parameters).
  
  Preventive Measures:
  
  Regular Reminders: Set up reminders for users to change their passwords before they expire.
  Self-Service Password Reset: Implement a self-service password reset tool to allow users to manage their passwords without needing administrator intervention.
  Monitoring: Regularly monitor user accounts for inactivity and take proactive measures to notify users before their passwords expire.
  
  By following these steps, users can resolve the password expiration issue and maintain access to the SAP system.