How To Fix EHPRC_CPM_CONTENT010 - Download of at least one document failed

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_CONTENT - Messages for Content Provider Interface

• Message number: 010

• Message text: Download of at least one document failed

What causes this issue?

Data requests sent to the content provider takes place in two steps:
The request is sent to the content provider and it returns all matching
data.
All attached documents are retrieved from the returned data. These
documents are then subsequently downloaded from the content provider.
The data and the attached documents are returned by the interface.
However, at least one attached document could not be downloaded over the
internet.

System Response

The following message from the interface is output:
&V1& &V2& &V3& &V4&

How to fix this error?

Request the same data again.
Contact technical support if the problem continues. Include the message
from the interface in your request.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_CONTENT010 - Download of at least one document failed ?

  The SAP error message EHPRC_CPM_CONTENT010 indicates that there was a failure in downloading at least one document related to the EHPRC (Enterprise Health and Product Regulatory Compliance) module. This error can occur for various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Network Issues: Temporary network problems can interrupt the download process.
  Document Not Found: The document you are trying to download may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access or download the document.
  System Configuration: Incorrect configuration settings in the EHPRC module or related components can lead to download failures.
  File Size Limitations: The document may exceed the maximum file size allowed for downloads.
  Content Repository Issues: Problems with the content repository where the documents are stored can also cause download failures.
  
  Solutions:
  
  Check Network Connection: Ensure that your network connection is stable and try downloading the document again.
  Verify Document Existence: Confirm that the document you are trying to download is available in the system.
  Review Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the document.
  System Configuration Review: Consult with your SAP Basis or EHPRC administrator to review the configuration settings for the EHPRC module.
  File Size Check: If the document is large, consider breaking it into smaller parts or checking the system settings for file size limits.
  Content Repository Check: Investigate the content repository for any issues or errors that may be affecting document availability.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the EHPRC module for any known issues or patches that may address this error.
  Transaction Codes: Use transaction codes like SICF to check service configurations or SOST to monitor the status of outgoing documents.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context for the failure.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.