How To Fix EHPRC_CPM_CONTENT008 - Content provider returned no matching records

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_CONTENT - Messages for Content Provider Interface

• Message number: 008

• Message text: Content provider returned no matching records

What causes this issue?

The content provider cannot provide any data matching the request.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Send a modified reqeust to the content provider.
Or collect the requested data from a different source, for example, the
manufacturer or supplier.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_CONTENT008 - Content provider returned no matching records ?

  The SAP error message EHPRC_CPM_CONTENT008 indicates that the content provider did not return any matching records for the request made. This error typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with content management or data retrieval processes.
  Causes:
  
  Incorrect Search Criteria: The search parameters or filters applied may not match any existing records in the content provider.
  Data Not Available: The data you are trying to access may not be available in the system or has not been uploaded.
  Authorization Issues: The user may not have the necessary permissions to view the records.
  Configuration Issues: There may be a misconfiguration in the content provider settings or the integration between the content provider and the SAP system.
  System Errors: Temporary issues with the SAP system or the content provider service could lead to this error.
  
  Solutions:
  
  Check Search Criteria: Review the search parameters you are using. Ensure that they are correct and that you are not applying overly restrictive filters.
  Verify Data Availability: Confirm that the data you are trying to access exists in the content provider. You may need to check with your data management team or review the content provider's database.
  Review Authorizations: Ensure that your user account has the necessary permissions to access the content. You may need to consult with your SAP security team.
  Check Configuration: Review the configuration settings of the content provider in SAP. Ensure that it is set up correctly and that there are no issues with the integration.
  Consult Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance. They may be able to provide insights based on the specific configuration and setup of your system.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Documentation: Review the official SAP documentation for the EHS module and content provider configuration to ensure everything is set up correctly.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.