How To Fix EHPRC_CPM_ADDRESS018 - Only representative data changed by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_ADDRESS - Messages for Address Maintanance

• Message number: 018

• Message text: Only representative data changed by another user

What causes this issue?

One representative that is currently shown in the list of
representatives may have been deleted.

System Response

The system does not save your changes.

How to fix this error?

Exit the modification mode for representative data. Ensure that other
users are not editing the representative data before you begin making
your changes again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_ADDRESS018 - Only representative data changed by another user ?

  The SAP error message EHPRC_CPM_ADDRESS018 indicates that a user is attempting to change representative data in the system, but the data has already been modified by another user. This is a common issue in systems where multiple users are working on the same data simultaneously, leading to conflicts.
  Cause:
  
  Concurrent Access: The primary cause of this error is that two or more users are trying to edit the same representative data at the same time. When one user saves their changes, it locks the data, and any other user attempting to save changes will encounter this error.
  Data Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a user has the data locked for editing, other users cannot make changes until the lock is released.
  
  Solution:
  
  Refresh the Data: The user encountering the error should refresh the data they are trying to edit. This can be done by reloading the screen or navigating away and back to the relevant transaction. This will ensure that the user is working with the most current version of the data.
  Check for Other Users: If possible, check if another user is currently editing the same data. Communication with team members can help avoid conflicts.
  Retry the Changes: After refreshing the data, the user can attempt to make their changes again. If the data has not been modified by another user in the meantime, the changes should go through.
  Use Change Logs: If available, check change logs to see what changes were made and by whom. This can help in understanding the context of the changes and coordinating with other users.
  Implement Locking Strategies: If this issue occurs frequently, consider implementing better locking strategies or workflows to manage concurrent access to critical data.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases updates that may address known issues.
  User Training: Ensure that users are trained on how to handle concurrent editing situations and the importance of refreshing data before making changes.
  System Configuration: Review system configuration settings related to data locking and user access to ensure they align with business processes.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.