How To Fix EHPRC_CPM_ADDRESS017 - Only representative data is locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_ADDRESS - Messages for Address Maintanance

• Message number: 017

• Message text: Only representative data is locked by user &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system cannot save the data.

How to fix this error?

Ensure that no user maintains only representative data using transaction
<ZH>CBRC01</> and no concurrent updates take place.
Save your changed only representative data afterwards.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_ADDRESS017 - Only representative data is locked by user &1 ?

  The SAP error message EHPRC_CPM_ADDRESS017 indicates that a user is trying to perform an action on a representative's data, but that data is currently locked by another user. This typically occurs in the context of managing business partner data or customer/vendor master data in SAP, particularly when multiple users are trying to access or modify the same records simultaneously.
  Cause:
  
  Data Locking: The primary cause of this error is that the data for the representative is locked by another user. This can happen if:
  
  Another user is currently editing the representative's data.
  A previous session did not release the lock properly.
  The system is configured to lock data for certain operations to prevent inconsistencies.
  
  
  
  Solution:
  
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and release the lock. You can try to access the data again after some time.
  
  
  Identify the Locking User: If you have the necessary authorizations, you can check which user has locked the data:
  
  Use transaction code SM12 to view and manage locks. You can search for the specific object or user to see who is holding the lock.
  If you find that the lock is held by a user who is no longer working on it, you may need to contact that user or your system administrator.
  
  
  
  Release the Lock: If you determine that the lock is stale (e.g., the user has logged off without releasing the lock), you can manually release it:
  
  In transaction SM12, select the lock entry and delete it. Be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the data.
  
  
  
  Check for Background Jobs: Sometimes, background jobs may also hold locks. You can check transaction SM37 to see if any background jobs are running that might be locking the data.
  
  
  Review Configuration: If this issue occurs frequently, it may be worth reviewing the configuration of your SAP system regarding data locking mechanisms to ensure they are set up optimally for your business processes.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To check background jobs.
  SU01: To manage user accounts and check user authorizations.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on data locking and handling errors related to business partner data.
  
  
  User Training: Ensure that users are trained on how to properly exit transactions to avoid leaving locks in place.
  
  
  If the problem persists after trying these solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.