How To Fix EHPRC_CP_IMDS_COM009 - Account suspended; contact technical support

EHPRC_CP_IMDS_COM009 - Overview

• Message type: E = Error

• Message class: EHPRC_CP_IMDS_COM - Message Class for IMDS Communication

• Message number: 009

• Message text: Account suspended; contact technical support

What causes this issue?

Your user account is no longer valid.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact [e-mail].

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CP_IMDS_COM009 - Account suspended; contact technical support ?

  The SAP error message EHPRC_CP_IMDS_COM009 indicates that an account has been suspended, and it typically requires contacting technical support for resolution. This error is often related to the IMDS (International Material Data System) integration within SAP, which is used for managing material compliance and reporting.
  
  Cause:
  
  
  Account Suspension: The most direct cause of this error is that the user account or the IMDS account associated with the SAP system has been suspended. This could happen due to various reasons, such as:
  
  Violation of terms of service.
  Inactivity for an extended period.
  Administrative actions taken by the IMDS support team.
  
  
  
  
  Configuration Issues: There may be issues with the configuration settings in SAP that are preventing proper communication with the IMDS.
  
  
  Licensing Issues: If there are licensing issues or if the subscription to the IMDS service has expired, this could also lead to account suspension.
  
  
  
  Solution:
  
  
  Contact Technical Support: The primary step to resolve this issue is to contact the technical