How To Fix EHPRC_CP_IMDS213 - Request rejected (Customer:&1, &2, &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CP_IMDS - Message Class for IMDS

• Message number: 213

• Message text: Request rejected (Customer:&1, &2, &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CP_IMDS213 - Request rejected (Customer:&1, &2, &3) ?

  The SAP error message EHPRC_CP_IMDS213, which states "Request rejected (Customer: &1, &2, &3)," typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with the International Material Data System (IMDS). This error indicates that a request related to material data has been rejected for a specific customer.
  Causes:
  
  Data Validation Issues: The data being sent to IMDS may not meet the required validation criteria. This could include missing mandatory fields, incorrect data formats, or invalid values.
  Customer-Specific Settings: The customer may have specific settings or restrictions that prevent the processing of the request. This could include compliance requirements or specific data formats.
  Authorization Issues: The user or system may not have the necessary permissions to perform the requested action.
  Technical Issues: There may be connectivity issues between SAP and the IMDS system, or there could be a temporary outage or maintenance on the IMDS side.
  
  Solutions:
  
  Check Data Completeness: Review the data being sent to ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
  Review Customer Settings: Check the customer-specific settings in the IMDS configuration to ensure that the request aligns with their requirements.
  User Authorization: Verify that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in SAP.
  Error Logs: Check the error logs in SAP for more detailed information about the rejection. This can provide insights into what specifically caused the error.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide more detailed diagnostics or solutions.
  
  Related Information:
  
  IMDS Documentation: Review the IMDS documentation for specific requirements and guidelines related to data submissions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Training and Resources: Ensure that users involved in data entry and submission are adequately trained on the requirements for IMDS submissions.
  
  By following these steps, you should be able to identify the cause of the EHPRC_CP_IMDS213 error and implement a solution to resolve it.