How To Fix EHPRC_AIF_MESSAGES004 - Error in retrieving company logo

EHPRC_AIF_MESSAGES004 - Overview

• Message type: E = Error

• Message class: EHPRC_AIF_MESSAGES - Error messages for PRC PDF generation

• Message number: 004

• Message text: Error in retrieving company logo

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_AIF_MESSAGES004 - Error in retrieving company logo ?

  The SAP error message EHPRC_AIF_MESSAGES004 indicates that there is an issue with retrieving the company logo in the SAP system. This error typically arises in the context of the SAP Application Interface Framework (AIF) when the system is unable to access or find the specified logo file.
  Causes:
  
  Missing Logo File: The logo file may not be uploaded to the system or may have been deleted.
  Incorrect Path: The path to the logo file may be incorrectly configured in the system settings.
  Authorization Issues: The user may not have the necessary permissions to access the logo file.
  File Format Issues: The logo file may be in an unsupported format or corrupted.
  System Configuration: There may be issues with the configuration settings related to the display of logos in the system.
  
  Solutions:
  
  
  Check Logo Upload:
  
  Verify if the logo file is uploaded in the SAP system. You can do this by navigating to the relevant transaction (e.g., transaction code SE78