How To Fix EH416 - Enter a premise as reference object for disconnection reason 02

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 416

• Message text: Enter a premise as reference object for disconnection reason 02

What causes this issue?

You have attempted to create a disconnection document for a vacant
status but you have not entered the premise as the reference object of
the disconnection document.

System Response

The system cannot create the disconnection document.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH416 - Enter a premise as reference object for disconnection reason 02 ?

  The SAP error message EH416 "Enter a premise as reference object for disconnection reason 02" typically occurs in the context of managing utilities, particularly when dealing with disconnections in the SAP IS-U (Industry Solution for Utilities) module. This error indicates that the system requires a specific reference object (in this case, a premise) to process a disconnection request for a particular reason (disconnection reason 02).
  Cause:
  The error is triggered when:
  
  A disconnection request is being processed, but the system does not have a valid premise associated with the disconnection reason.
  The disconnection reason code (02) is configured in such a way that it mandates a premise reference, but none has been provided.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Disconnection Reason Configuration:
  
  Go to the configuration settings for disconnection reasons in SAP. Ensure that disconnection reason 02 is set up correctly and that it requires a premise reference.
  If necessary, modify the configuration to either allow for a disconnection without a premise or ensure that a premise is always provided when this reason is used.
  
  
  
  Enter a Valid Premise:
  
  When processing the disconnection, ensure that you enter a valid premise as a reference object. This can typically be done in the transaction where you are initiating the disconnection.
  Verify that the premise exists in the system and is active.
  
  
  
  Review the Transaction Data:
  
  Check the data entered in the transaction for any missing or incorrect fields. Ensure that all mandatory fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to disconnection processes in IS-U for any additional requirements or steps that may be necessary.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as:
  
  EA00: For managing disconnections.
  EAM1: For managing premises.
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message or disconnection processes in IS-U. These notes may provide patches or additional guidance.
  
  
  User Roles and Authorizations: Ensure that the user processing the disconnection has the necessary authorizations to access and modify premise data.
  
  
  By following these steps, you should be able to resolve the EH416 error and successfully process the disconnection request.