How To Fix EH021 - The confirmation status you entered does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 021

• Message text: The confirmation status you entered does not exist

What causes this issue?

The confirmation status &V1& does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the confirmation status.
If necessary, create the confirmation status in Customizing by choosing
<LS>Utilities Industry -> Customer Service -> Process Execution ->
Disconnection/Reconnection -> Define Confirmation Status</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH021 - The confirmation status you entered does not exist ?

  The SAP error message EH021, which states "The confirmation status you entered does not exist," typically occurs in the context of production order confirmations or other related processes in SAP. This error indicates that the system cannot find the confirmation status you are trying to use, which may be due to several reasons.
  Causes:
  
  Incorrect Status Code: The confirmation status code you entered may be incorrect or not defined in the system.
  Missing Configuration: The confirmation status may not be configured in the system for the specific process or order type you are working with.
  Authorization Issues: You may not have the necessary authorizations to access or use the specific confirmation status.
  Data Entry Errors: There may be typographical errors in the status code entered.
  System Updates or Changes: Recent changes in the system configuration or updates may have affected the availability of certain confirmation statuses.
  
  Solutions:
  
  Verify Status Code: Double-check the confirmation status code you are entering to ensure it is correct. Refer to the documentation or help resources to confirm the valid codes.
  Check Configuration: Consult with your SAP administrator or functional consultant to verify that the confirmation status is properly configured in the system. This may involve checking the relevant customizing settings in SPRO.
  Review Authorizations: Ensure that you have the necessary authorizations to use the confirmation status. If not, request the appropriate access from your system administrator.
  Correct Data Entry: If you suspect a typographical error, re-enter the confirmation status code carefully.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to production orders, such as CO11N (Enter Production Order Confirmation) or CO15 (Confirm Production Order).
  SAP Documentation: Refer to SAP Help documentation for detailed information on confirmation statuses and their configurations.
  User Forums: Consider checking SAP community forums or discussion boards for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team for further investigation and resolution.