How To Fix EH020 - Error occurred during determination of permits

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 020

• Message text: Error occurred during determination of permits

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

No service order was created.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH020 - Error occurred during determination of permits ?

  The SAP error message EH020, which states "Error occurred during determination of permits," typically occurs in the context of Environmental Health and Safety (EHS) modules when the system is unable to determine the necessary permits for a specific process or material. This can happen for various reasons, including configuration issues, missing data, or problems with the underlying logic used to determine permits.
  Causes of EH020 Error
  
  Missing Configuration: The system may not be properly configured to determine permits for the specific materials or processes involved.
  Incomplete Master Data: Required master data (such as material master, business partner, or location data) may be incomplete or missing.
  Authorization Issues: The user may not have the necessary authorizations to access the permit determination functionality.
  Incorrect Customization: Custom settings or enhancements may interfere with the standard permit determination process.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from correctly determining the permits.
  
  Solutions to EH020 Error
  
  
  Check Configuration:
  
  Review the configuration settings for permit determination in the EHS module. Ensure that all necessary settings are correctly defined.
  Verify that the relevant permit types and their conditions are properly set up.
  
  
  
  Validate Master Data:
  
  Ensure that all required master data is complete and accurate. Check the material master, business partner data, and any other relevant data.
  Look for missing or incorrect entries that could affect permit determination.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to perform permit determination.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Analyze Custom Code:
  
  If there are custom enhancements or modifications in place, review the code to ensure it does not interfere with the standard permit determination process.
  Debugging the custom code may help identify any issues.
  
  
  
  Check for Data Inconsistencies:
  
  Run consistency checks on the relevant data to identify and resolve any discrepancies.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to analyze the underlying tables.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  EHS Management: For managing EHS-related data.
  SWI1: To check workflow logs if the permit determination is part of a workflow.
  
  
  
  Documentation: Review SAP documentation related to EHS and permit management for additional insights and best practices.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to diagnose and resolve the EH020 error effectively.