How To Fix EG784 - Internal cert. period must be shorter or same as calibration validity

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 784

• Message text: Internal cert. period must be shorter or same as calibration validity

What causes this issue?

You have specified an internal certification period that is longer than
the calibration validity.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG784 - Internal cert. period must be shorter or same as calibration validity ?

  The SAP error message EG784 indicates that there is an issue with the internal certification period of a material or equipment in relation to its calibration validity. This error typically arises in the context of quality management and calibration processes within SAP.
  Cause:
  The error occurs when the internal certification period (the time frame during which a product or equipment is considered valid for use without re-certification) is set to a duration that exceeds the calibration validity period. In other words, the system is enforcing a rule that the internal certification period must be shorter than or equal to the calibration validity period.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Calibration Validity: Review the calibration validity period for the relevant equipment or material. This can usually be found in the equipment master data or material master data.
  
  
  Adjust Internal Certification Period: If the internal certification period is longer than the calibration validity, you will need to adjust it. This can be done in the relevant master data record (e.g., equipment master or material master) by navigating to the appropriate field and entering a shorter period.
  
  
  Review Configuration Settings: If you are unsure about the settings or if the error persists, consult with your SAP administrator or a functional consultant. They can help review the configuration settings related to quality management and calibration processes.
  
  
  Documentation and Training: Ensure that all relevant personnel are trained on the importance of maintaining correct certification and calibration periods to avoid similar issues in the future.
  
  
  Related Information:
  
  SAP Modules: This error is typically encountered in the SAP Quality Management (QM) module, particularly in the context of calibration and certification processes.
  Transaction Codes: You may need to use transaction codes such as IE01 (Create Equipment), IE02 (Change Equipment), or MM02 (Change Material) to access and modify the relevant data.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  By following these steps, you should be able to resolve the EG784 error and ensure that your internal certification and calibration periods are aligned correctly.