How To Fix EG781 - Enter the internal certification period

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 781

• Message text: Enter the internal certification period

What causes this issue?

You have specified the certification type as subject to internal
certification, but have not entered the internal certification period.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG781 - Enter the internal certification period ?

  The SAP error message EG781, which states "Enter the internal certification period," typically occurs in the context of managing certifications or qualifications within the SAP system, particularly in modules related to Human Capital Management (HCM) or Project System (PS).
  Cause:
  The error message EG781 is triggered when a user attempts to create or update a certification record without specifying the internal certification period. This period is essential for defining the validity of the certification, including its start and end dates. The system requires this information to ensure that certifications are tracked accurately and that any necessary renewals or updates can be managed effectively.
  Solution:
  To resolve the EG781 error, follow these steps:
  
  
  Access the Certification Record:
  
  Navigate to the transaction or screen where you are trying to enter or update the certification.
  
  
  
  Enter the Internal Certification Period:
  
  Look for fields labeled "Start Date" and "End Date" or similar. Ensure that you fill in these fields with the appropriate dates that define the validity of the certification.
  
  
  
  Check for Required Fields:
  
  Ensure that all mandatory fields related to the certification are filled out correctly. Sometimes, other fields may also need to be completed before the system allows you to save the record.
  
  
  
  Save the Record:
  
  After entering the required information, attempt to save the record again. The error should no longer appear if the internal certification period is correctly specified.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required dates or how to enter them, refer to your organization's SAP documentation or user manuals for guidance on managing certifications.
  
  
  
  Contact Support:
  
  If the issue persists after entering the required information, consider reaching out to your SAP support team or system administrator for further assistance. They may need to check for any configuration issues or system settings that could be causing the error.
  
  
  
  Related Information:
  
  SAP Modules: This error is often encountered in modules like HCM (Human Capital Management) or PS (Project System), where certifications and qualifications are tracked.
  User Roles: Ensure that you have the necessary permissions to create or modify certification records in the SAP system.
  Training: If you are new to managing certifications in SAP, consider undergoing training or workshops to familiarize yourself with the processes and requirements.
  
  By following these steps, you should be able to resolve the EG781 error and successfully manage certification records within the SAP system.