How To Fix EG683 - Regional group for device &1 &2 &3 &4 could not be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EG - IS-U device management

  • Message number: 683

  • Message text: Regional group for device &1 &2 &3 &4 could not be determined

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  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

    How to fix this error?

    Check the <DS:GLOS.3526BDCDAFAB52B9E10000009B38F974>device</> data.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EG683 - Regional group for device &1 &2 &3 &4 could not be determined ?

    The SAP error message EG683 indicates that the system is unable to determine the regional group for a specific device. This can occur in various contexts, such as when dealing with device management, output management, or print settings in SAP.

    Cause:

    The error can be caused by several factors, including:

    1. Missing Configuration: The regional group for the specified device (printer, output device, etc.) may not be configured in the system.
    2. Incorrect Device Settings: The device settings may not be correctly defined, leading to the inability to determine the regional group.
    3. Master Data Issues: The master data related to the device or the regional group may be incomplete or incorrect.
    4. Authorization Issues: The user may not have the necessary authorizations to access the regional group settings.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Device Configuration:

      • Go to transaction code SPAD (Spool Administration).
      • Check the configuration of the output device in question. Ensure that the regional group is correctly assigned.
    2. Define Regional Groups:

      • If the regional group is missing, you may need to define it. This can typically be done in the customizing settings under the relevant application area.
      • Use transaction code SPRO to navigate to the relevant configuration settings and define the regional groups.
    3. Review Master Data:

      • Ensure that all necessary master data related to the device and regional groups is complete and accurate.
      • Check for any inconsistencies or missing entries.
    4. Check Authorizations:

      • Verify that the user has the necessary authorizations to access and modify the device and regional group settings.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance related to your version of SAP and the context in which the error occurs.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: SPAD (Spool Administration), SPRO (Customizing).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.

    By following these steps, you should be able to identify and resolve the cause of the EG683 error message in SAP.

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