How To Fix EG684 - Company area for device &1 &2 &3 &4 could not be determined

EG684 - Overview

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 684

• Message text: Company area for device &1 &2 &3 &4 could not be determined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

How to fix this error?

Check the <DS:GLOS.3526BDCDAFAB52B9E10000009B38F974>device</> data.

Error message extract from SAP system. Copyright SAP SE.

EG684 - Details

• The SAP error message EG684 indicates that the system is unable to determine the company area for a specific device. This error typically arises in the context of device management or when working with equipment in SAP PM (Plant Maintenance) or similar modules.
  
  Cause:
  The error can occur due to several reasons, including:
  
  Missing Configuration: The device or equipment may not be properly configured in the system, leading to the inability to determine the associated company code or area.
  Incorrect Master Data: The master data for the device may be incomplete or incorrect, such as missing entries in the relevant tables (e.g., equipment master data).
  Authorization Issues: The user may not have the necessary authorizations to access the company area related to the device.
  Data Inconsistencies: There may be inconsistencies in the data between different modules or tables that prevent the system from linking the device to the correct company area.
  
  
  Solution:
  To resolve the EG684 error, you