How To Fix EG627 - Partner can only be transferred at the device level

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 627

• Message text: Partner can only be transferred at the device level

What causes this issue?

You have selected the field for transferring the partner. You have also
selected order or notification bundeling either at the level of the
device location or the connection object.
The partner can only be transferred at the device level. This ensures
correct partner determination.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can either:
Deselect the field.
Correct your bundling entry.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG627 - Partner can only be transferred at the device level ?

  The SAP error message EG627 ("Partner can only be transferred at the device level") typically occurs in the context of managing device-related data in SAP, particularly when dealing with partner functions in the context of device management or service management.
  Cause:
  This error usually arises when there is an attempt to assign a partner (such as a vendor, customer, or other business partner) at a level that is not supported by the system. In many cases, this means that the partner can only be assigned to a specific device or equipment rather than at a higher organizational level (like a plant or company code).
  Solution:
  To resolve this error, you should ensure that you are assigning the partner at the correct level. Here are some steps you can take:
  
  
  Check Partner Assignment Level: Verify that you are trying to assign the partner at the device level. If you are attempting to assign it at a higher level (like a plant or company code), you will need to change your approach.
  
  
  Use the Correct Transaction: Make sure you are using the appropriate transaction code for managing partners at the device level. For example, you might need to use transactions like IE02 (Change Equipment) or IE03 (Display Equipment) to manage equipment and its associated partners.
  
  
  Review Device Master Data: Check the device master data to ensure that it is correctly set up and that the partner functions you are trying to assign are valid for that device.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on partner assignments related to devices. This can provide insights into the correct procedures and any limitations.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to make changes to partner assignments at the device level.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific configuration and setup.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP device management and partner functions for a deeper understanding of the system's requirements.
  
  By following these steps, you should be able to resolve the EG627 error and successfully manage partner assignments at the device level in SAP.