How To Fix EG628 - Enter a serial number

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 628

• Message text: Enter a serial number

What causes this issue?

You entered a value in the <LS>to a serial number</> field but not in
the <LS>from serial number</> field.
Both these entries are only valid in combination with eachother.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a value in the <LS>from serial number</> field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG628 - Enter a serial number ?

  The SAP error message EG628 ("Enter a serial number") typically occurs in scenarios where a serial number is required for a material or product, but it has not been provided in the transaction you are attempting to execute. This error is common in processes involving serialized inventory, such as goods movements, sales orders, or production orders.
  
  Cause:
  
  Missing Serial Number: The most straightforward cause is that the transaction requires a serial number, but none has been entered.
  Configuration Settings: The material may be configured to require serial numbers, and the system is enforcing this requirement.
  Transaction Type: Certain transaction types (like goods receipt, goods issue, or sales order) may mandate the entry of a serial number based on the material's configuration.
  
  
  Solution:
  
  Enter a Serial Number: If you are prompted with this error, check the transaction screen for a field to enter the serial number. Make sure to input a valid serial number that corresponds to