How To Fix EG496 - Complete data for primary and secondary voltage/current

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 496

• Message text: Complete data for primary and secondary voltage/current

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

In the case of combination transformers you must enter at least one
current or voltage value for both primary and secondary windings.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG496 - Complete data for primary and secondary voltage/current ?

  The SAP error message EG496, which states "Complete data for primary and secondary voltage/current," typically occurs in the context of electrical engineering or utility management modules within SAP, such as SAP IS-U (Industry Solution for Utilities) or SAP PM (Plant Maintenance). This error indicates that the system requires complete and valid data for both primary and secondary voltage or current measurements, which are essential for various calculations and processes.
  Cause:
  
  Incomplete Data Entry: The primary and secondary voltage/current values may not have been fully entered in the relevant transaction or master data record.
  Missing Configuration: The configuration settings for the equipment or device may not have been properly set up, leading to missing parameters.
  Data Validation Rules: The system may have validation rules that require both primary and secondary values to be present for certain operations, and if one is missing, the error will trigger.
  Incorrect Data Type: The values entered may not conform to the expected data types or formats, causing the system to reject the input.
  
  Solution:
  
  Check Data Entry: Review the transaction or master data record where the error occurred. Ensure that both primary and secondary voltage/current values are entered correctly and completely.
  Review Configuration: Go to the configuration settings for the relevant equipment or device in SAP. Ensure that all necessary parameters for primary and secondary measurements are defined.
  Data Validation: Check if there are any specific validation rules set up in the system that might be causing the error. Adjust the data entry accordingly to meet these rules.
  Consult Documentation: Refer to SAP documentation or help files related to the specific module you are working with for additional guidance on required fields and data formats.
  Testing: After making the necessary corrections, test the transaction again to ensure that the error no longer appears.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  By following these steps, you should be able to resolve the EG496 error and ensure that your data is complete for both primary and secondary voltage/current measurements.