How To Fix EG493 - Internal: no time slices available for changing

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 493

• Message text: Internal: no time slices available for changing

What causes this issue?

No relevant time slices could be found during preparation of the
<DS:GLOS.time slice>time slices</> for the change.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make a note of the data and the procedure you used.
Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG493 - Internal: no time slices available for changing ?

  The SAP error message EG493 ("Internal: no time slices available for changing") typically occurs in the context of SAP's time management or personnel administration modules, particularly when dealing with infotypes that require time slices (e.g., infotype 0000 for actions, infotype 0001 for organizational assignment, etc.). This error indicates that the system cannot find any valid time slices for the specified data, which prevents changes from being made.
  Causes:
  
  
  Missing Time Slices: The most common cause is that there are no valid time slices available for the employee or object you are trying to modify. This can happen if the employee's data has not been maintained correctly or if the time slices have been deleted or not created.
  
  
  Incorrect Date Range: The date range you are trying to modify may not correspond to any existing time slices. For example, if you are trying to change data for a date that falls outside the range of existing records.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing records in the database that are required for the operation you are attempting.
  
  
  Authorization Issues: Sometimes, the error can also be related to authorization issues where the user does not have the necessary permissions to view or modify the time slices.
  
  
  Solutions:
  
  
  Check Time Slices: Verify that the time slices for the employee or object in question exist. You can do this by navigating to the relevant infotype and checking the validity periods.
  
  
  Adjust Date Range: Ensure that the date range you are trying to modify is valid and corresponds to existing time slices. If necessary, adjust the date to fall within the valid range.
  
  
  Create Missing Records: If time slices are missing, you may need to create them manually or ensure that the relevant data is entered correctly in the system.
  
  
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to make changes to the infotype in question.
  
  
  Consult with HR or IT: If you are unable to resolve the issue, it may be necessary to consult with your HR department or IT support team for further assistance. They may have access to tools or logs that can help diagnose the problem.
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the infotypes and their time slices.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to time management and infotypes for more detailed information on how time slices work and how to manage them.
  
  By following these steps, you should be able to identify the cause of the EG493 error and take appropriate action to resolve it.