How To Fix EG492 - Enter current or voltage

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 492

• Message text: Enter current or voltage

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You must enter current or voltage for a combination transformer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG492 - Enter current or voltage ?

  The SAP error message EG492 ("Enter current or voltage") typically occurs in the context of electrical engineering or utility management within SAP systems, particularly when dealing with equipment or measurement data related to electrical parameters.
  Cause:
  This error message is usually triggered when a user attempts to enter or save data related to electrical measurements (like current or voltage) without providing the required values. The system expects either a current or voltage value to be entered, and if neither is provided, it generates this error.
  Solution:
  To resolve the EG492 error, follow these steps:
  
  
  Check Input Fields: Ensure that you have entered valid values for either current or voltage in the relevant fields. If both are required, make sure that at least one of them is filled out.
  
  
  Data Validation: Verify that the values entered are within acceptable ranges and formats as defined by your organization's data entry standards.
  
  
  Review Configuration: If you are consistently encountering this error, check the configuration settings in the SAP system. There may be specific settings that dictate how electrical measurements should be recorded.
  
  
  Consult Documentation: Refer to the SAP documentation or user manuals related to the specific module you are working with (e.g., SAP PM, SAP IS-U) for guidance on the required fields and data entry processes.
  
  
  User Training: If this error is common among multiple users, consider providing additional training on how to properly enter electrical measurement data in the system.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Modules: This error is often encountered in modules related to Plant Maintenance (PM) or Industry Solutions for Utilities (IS-U).
  Data Entry Standards: Organizations may have specific standards for entering electrical data, which should be adhered to in order to avoid errors.
  Error Handling: Familiarize yourself with common error messages in SAP and their resolutions to improve efficiency in data entry tasks.
  
  By ensuring that the required fields are filled out correctly and validating the data, you should be able to resolve the EG492 error effectively.