How To Fix EG403 - For material &1, an IS-U device category must be created first

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 403

• Message text: For material &1, an IS-U device category must be created first

What causes this issue?

You have attempted to create <DS:GLOS.equipment>equipment</> for
<DS:GLOS.material>material</> &V1&. No <DS:GLOS.cevice_category>device
category</> has been created for this material in the Utilties Industry
(IS-U) component.

System Response

According to the serial number profile in the material, material &V1&
is relevant to IS-U. However, no IS-U device category exists for this
material.
Processing is canceled to avoid inconsistent data.

How to fix this error?

Do not enter the serial number and create the <DS:TRAN.EG01>device
category</> in IS-U device management.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG403 - For material &1, an IS-U device category must be created first ?

  The SAP error message EG403 indicates that for a specific material (denoted by &1), an IS-U (Industry Solution for Utilities) device category must be created before you can proceed with certain operations related to that material. This error typically arises in the context of utilities management, where materials are linked to devices that measure consumption (like electricity, water, or gas).
  Cause:
  The error occurs because the system requires a device category to be defined for the material in question before it can be used in processes related to utility management. This is often necessary for functionalities such as billing, device management, or reporting.
  Solution:
  To resolve the EG403 error, you need to create the required IS-U device category for the specified material. Here are the steps to do this:
  
  
  Access the IS-U Device Category Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the configuration path for IS-U device categories. This is usually found under:
  SPRO -> SAP Reference IMG -> Industry Solutions -> Utilities -> Device Management -> Device Categories -> Define Device Categories
  
  
  
  
  Create a New Device Category:
  
  In the device category configuration screen, create a new entry for the device category that corresponds to the material.
  Ensure that you fill in all required fields, such as the category name, description, and any other relevant attributes.
  
  
  
  Assign the Device Category to the Material:
  
  Once the device category is created, you need to link it to the material. This can typically be done in the material master data.
  Go to the material master (transaction code MM02) and navigate to the relevant views (like Basic Data or Sales) to assign the newly created device category.
  
  
  
  Check for Additional Settings:
  
  Ensure that any additional settings or configurations required for the device category are also completed, such as pricing, billing types, or measurement types.
  
  
  
  Test the Configuration:
  
  After creating the device category and linking it to the material, perform the operation that previously resulted in the EG403 error to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  MM02: Change Material Master
  SPRO: Customizing Implementation Guide
  
  
  Documentation:
  
  Refer to SAP Help documentation for IS-U for detailed information on device management and configuration.
  
  
  Support:
  
  If you continue to experience issues, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  
  
  By following these steps, you should be able to resolve the EG403 error and proceed with your operations in SAP IS-U.