How To Fix EG401 - Control parameters for orders/notifs have not been correctly maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 401

• Message text: Control parameters for orders/notifs have not been correctly maintained

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter control parameters for orders and notifications in Customizing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG401 - Control parameters for orders/notifs have not been correctly maintained ?

  The SAP error message EG401 indicates that there is an issue with the control parameters for orders or notifications in the system. This error typically arises when the configuration settings for the order or notification types are not properly maintained, leading to inconsistencies or missing information that the system requires to process the orders or notifications correctly.
  Cause:
  
  Missing Control Parameters: The control parameters for the order or notification type may not be defined in the system.
  Incorrect Configuration: The configuration settings for the order or notification type may be incorrect or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the control parameters.
  Custom Development: If there are custom developments or enhancements, they may not be aligned with the standard configuration.
  
  Solution:
  
  
  Check Control Parameters:
  
  Navigate to the relevant configuration settings in the SAP system (usually found in the SPRO transaction).
  Ensure that the control parameters for the specific order or notification type are correctly defined.
  
  
  
  Maintain Order/Notification Types:
  
  Go to the configuration path: SPRO -> Plant Maintenance and Customer Service -> Maintenance and Service Processing -> Maintenance and Service Orders -> Control Parameters for Order Types.
  Verify that all necessary fields are filled out correctly for the order or notification types you are working with.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify the control parameters. This can be checked with the help of a security administrator.
  
  
  
  Check for Custom Enhancements:
  
  If there are any custom developments, review them to ensure they do not interfere with the standard processing of orders or notifications.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the orders or notifications can be processed as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW21 (Create Notification) to test the functionality after making changes.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Documentation: Refer to SAP documentation for detailed information on configuring order and notification types, as well as best practices for maintaining control parameters.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP support professional or your internal SAP team for further assistance.