How To Fix EG402 - Device category &1 cannot be created again

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 402

• Message text: Device category &1 cannot be created again

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

There is already a device category in the system with the same name.

How to fix this error?

Change the device category number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG402 - Device category &1 cannot be created again ?

  The SAP error message EG402 indicates that a device category (such as a printer or other output device) cannot be created again because it already exists in the system. This error typically arises when there is an attempt to create a device category that has already been defined in the system.
  Cause:
  
  Duplicate Entry: The device category you are trying to create already exists in the system.
  Incorrect Configuration: There may be a misconfiguration in the device settings or parameters.
  Authorization Issues: The user may not have the necessary permissions to create or modify device categories.
  
  Solution:
  
  
  Check Existing Device Categories:
  
  Navigate to the relevant transaction (e.g., SPAD for printer administration) and check if the device category already exists.
  If it does exist, you may need to modify the existing entry instead of creating a new one.
  
  
  
  Modify Existing Device:
  
  If you need to change the settings of the existing device category, select it and make the necessary adjustments.
  
  
  
  Delete Duplicate Entry:
  
  If the existing device category is no longer needed, you can delete it (if you have the necessary permissions) and then create a new one.
  
  
  
  Review User Permissions:
  
  Ensure that the user attempting to create the device category has the appropriate authorizations. You may need to consult with your SAP security team.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing device categories.
  
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to device management include SPAD (Spool Administration) and SP01 (Spool Request).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to device categories.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team for further assistance.