How To Fix EG344 - Device &1 is not certified

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 344

• Message text: Device &1 is not certified

What causes this issue?

Device &V1& has not been certified. Customizing settings do not allow
you to include uncertified devices in sample lots.

System Response

Processing is canceled.

How to fix this error?

Correct your entries.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG344 - Device &1 is not certified ?

  The SAP error message EG344 ("Device &1 is not certified") typically occurs in the context of SAP's printing and device management. This error indicates that the specified device (usually a printer) is not certified for use with the SAP system, which can lead to issues with printing documents or reports.
  Cause:
  
  Device Not Configured Properly: The device may not be configured correctly in the SAP system.
  Missing Certification: The device may not have the necessary certification to work with the SAP system. This could be due to the device not being recognized or not meeting the required specifications.
  Driver Issues: The printer driver may not be compatible or properly installed.
  Outdated Device Information: The device information in the SAP system may be outdated or incorrect.
  
  Solution:
  
  
  Check Device Configuration:
  
  Go to the SAP transaction SPAD (Spool Administration).
  Verify the configuration of the device in question. Ensure that all settings are correct and that the device is properly defined.
  
  
  
  Update Device Information:
  
  If the device is new or has been recently updated, ensure that the latest device information is entered into the SAP system.
  You may need to consult the device manufacturer for the latest drivers or certification information.
  
  
  
  Install or Update Drivers:
  
  Ensure that the correct printer drivers are installed on the server where the SAP system is running.
  If necessary, download and install the latest drivers from the manufacturer's website.
  
  
  
  Check for Certification:
  
  Verify whether the device is certified for use with your version of SAP. You can check SAP's official documentation or support channels for a list of certified devices.
  
  
  
  Contact SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance. They may provide additional insights or updates regarding device certification.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to the error message EG344.
  Documentation: Review the SAP documentation related to device management and printing to ensure compliance with best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the EG344 error and ensure that your device is properly certified for use with the SAP system.