How To Fix EG311 - You cannot change the inspection relevance; dev. installed and certified

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 311

• Message text: You cannot change the inspection relevance; dev. installed and certified

What causes this issue?

You cannot change the inspection relevance of this device at this time.
Device &V1& is currently installed and is certified through its
membership to official lot &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the calibration validity of the device in order to extend its
certification period.
Change the inspection relevance of the device.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG311 - You cannot change the inspection relevance; dev. installed and certified ?

  The SAP error message EG311 indicates that you are trying to change the inspection relevance of a material or a characteristic in a way that is not allowed because the development has been installed and certified. This typically occurs in the context of Quality Management (QM) in SAP, where certain settings are locked after certification to ensure data integrity and compliance.
  Cause:
  
  Locked Configuration: The inspection relevance settings are locked due to the material or characteristic being part of a certified development or configuration.
  Transport Request: The changes you are trying to make may be in a transport request that has already been moved to a production environment, where changes are restricted.
  Authorization Issues: You may not have the necessary authorizations to make changes to the inspection relevance settings.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the Quality Management module to ensure that you are not trying to change a setting that is locked.
  Transport Management: If the change is necessary, you may need to create a new transport request and follow the proper change management procedures to implement the change in a controlled manner.
  Consult with Basis Team: If you believe the change is necessary, consult with your SAP Basis team or system administrator to understand the implications and whether the change can be made.
  Review Authorizations: Ensure that you have the necessary authorizations to make changes to the inspection relevance settings. If not, contact your security administrator to request the appropriate access.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to error message EG311 for any specific guidance or patches that may address the issue.
  Quality Management Documentation: Review the SAP documentation for Quality Management to understand the implications of changing inspection relevance and the processes involved.
  Change Management Procedures: Familiarize yourself with your organization's change management procedures to ensure compliance with internal policies when making changes to SAP configurations.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.