How To Fix EEWMSERVICE036 - Reference object for service product was not copied

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 036

• Message text: Reference object for service product was not copied

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE036 - Reference object for service product was not copied ?

  The SAP error message EEWMSERVICE036 indicates that there was an issue with copying a reference object for a service product. This error typically occurs in the context of service management or service product configuration within SAP.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Reference Object: The reference object that is supposed to be copied does not exist or is not correctly defined in the system.
  Configuration Issues: There may be configuration issues in the service product setup or in the related service management settings.
  Authorization Issues: The user may not have the necessary authorizations to access or copy the reference object.
  Data Inconsistencies: There may be inconsistencies in the data related to the service product or reference object.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Reference Object: Verify that the reference object you are trying to copy exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to check for the object.
  
  
  Review Configuration: Ensure that the configuration for the service product and related settings are correctly set up. This may involve checking the service product type, service categories, and any dependencies.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the copy operation. You may need to consult with your SAP security team to verify this.
  
  
  Data Consistency Check: Run consistency checks on the data related to the service product and reference object. This may involve using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific service management module you are working with. There may be specific guidelines or known issues documented by SAP.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require technical expertise in ABAP or SAP configuration.
  
  
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help them diagnose the problem.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) if you are working with service orders.
  SAP Notes: Search for SAP Notes related to EEWMSERVICE036 in the SAP Support Portal for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the EEWMSERVICE036 error in your SAP system.