How To Fix EEWMSERVICE035 - Service product &1 &2 &3 cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 035

• Message text: Service product &1 &2 &3 cannot be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE035 - Service product &1 &2 &3 cannot be determined ?

  The SAP error message EEWMSERVICE035 indicates that the system is unable to determine the service product for a specific service order or request. This error typically arises in the context of SAP's Enterprise Asset Management (EAM) or Customer Service (CS) modules, where service products are linked to service orders or service requests.
  Cause:
  
  Missing Configuration: The service product may not be properly configured in the system. This could be due to missing entries in the service product master data.
  Incorrect Assignment: The service product might not be correctly assigned to the service order or request.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect information in related master data (e.g., customer master, material master).
  Authorization Issues: The user may not have the necessary authorizations to access the service product data.
  System Errors: There could be temporary system issues or bugs that prevent the service product from being determined.
  
  Solution:
  
  Check Configuration: Verify that the service product is correctly configured in the system. Ensure that all necessary master data is complete and accurate.
  Review Assignments: Check the service order or request to ensure that the service product is correctly assigned. You may need to reassign or create a new service product if necessary.
  Data Validation: Validate the related master data (customer, material, etc.) to ensure there are no inconsistencies or missing information.
  Authorization Check: Ensure that the user has the necessary authorizations to access the service product data. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system bug or requires deeper investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31/IW32 (for service orders) or CRMD_ORDER (for service requests) to navigate and troubleshoot effectively.
  SAP Notes: Search for SAP Notes related to EEWMSERVICE035 for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.