How To Fix EEWMSERVICE038 - Sales document category &1 not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWMSERVICE - IS-U Work Management: Service

• Message number: 038

• Message text: Sales document category &1 not supported

What causes this issue?

You selected sales document category &V1&, but the requested processing
is not supported for this category.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Enter a valid sales document category.

Procedure for System Administrators

The sales document categories are defined in the fixed values for
domain EEWM_SUP_VBTYP (supported sales document categories).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWMSERVICE038 - Sales document category &1 not supported ?

  The SAP error message EEWMSERVICE038 indicates that the sales document category specified in the transaction is not supported for the operation you are trying to perform. This error typically arises in the context of the Extended Warehouse Management (EWM) module when there is an attempt to process a sales document that is not configured correctly or is not recognized by the system.
  Cause:
  
  Unsupported Sales Document Category: The sales document category you are trying to use is not defined in the system or is not supported by the EWM processes.
  Configuration Issues: The sales document category may not be properly configured in the EWM settings or may not be linked to the relevant warehouse processes.
  Custom Development: If there are custom developments or enhancements in the system, they may not support the specific sales document category.
  Data Entry Error: There may be a typo or incorrect entry in the sales document category field.
  
  Solution:
  
  
  Check Sales Document Category: Verify that the sales document category you are using is valid and supported in your EWM configuration. You can check this in the customizing settings under:
  
  SPRO ? Logistics Execution ? Extended Warehouse Management ? Interfaces ? Sales Order Processing ? Define Sales Document Categories.
  
  
  
  Configuration Review: Ensure that the sales document category is properly configured in the EWM system. If it is not configured, you may need to add it to the list of supported categories.
  
  
  Consult Documentation: Review the SAP documentation or help notes related to EWM and sales document processing to ensure that you are following the correct procedures.
  
  
  Check for Custom Code: If there are any custom developments, check with your ABAP team to ensure that the custom code supports the sales document category you are trying to use.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide additional insights or patches if this is a known issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRDI for processing inbound deliveries or /SCWM/ORD for sales order processing.
  SAP Notes: Search for SAP Notes related to EWM and sales document processing for any known issues or updates.
  User Exits and BAdIs: If you have custom logic implemented, check if there are any user exits or BAdIs that might be affecting the processing of sales documents.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.