How To Fix EECRM002 - No product could be determined for contract &1 on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EECRM - Message Class for IS-U/CRM Integration

• Message number: 002

• Message text: No product could be determined for contract &1 on &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EECRM002 - No product could be determined for contract &1 on &2 ?

  The SAP error message EECRM002 indicates that the system was unable to determine a product for a specific contract on a given date. This error typically arises in the context of contract management or when dealing with customer relationship management (CRM) functionalities in SAP.
  Causes:
  
  Missing Product Assignment: The contract may not have a product assigned to it, or the product may not be correctly linked to the contract.
  Invalid or Inactive Product: The product associated with the contract may be inactive or not valid for the specified date.
  Configuration Issues: There may be configuration issues in the system that prevent the product from being determined correctly.
  Data Inconsistencies: There could be inconsistencies in the master data, such as missing or incorrect entries in the product master or contract master data.
  Date Issues: The date specified may fall outside the validity period of the product or contract.
  
  Solutions:
  
  Check Contract Details: Review the contract in question to ensure that it has a valid product assigned. You can do this by navigating to the contract in the SAP system and checking the product assignment.
  Verify Product Status: Ensure that the product linked to the contract is active and valid for the date in question. You can check the product master data for its status and validity dates.
  Review Configuration: If you have access, check the configuration settings related to product determination in the SAP system. Ensure that the necessary settings are in place for the product determination process.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the master data. This may involve checking for missing entries or incorrect data in the product and contract master records.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order), CRMD_ORDER (CRM Order Management), or MM03 (Display Material) to check relevant data.
  SAP Notes: Look for SAP Notes related to EECRM002 for any known issues or patches that may address the problem.
  User Roles: Ensure that you have the necessary permissions to view and edit contract and product data in the SAP system.
  
  By following these steps, you should be able to identify the cause of the EECRM002 error and implement a solution to resolve it.