How To Fix EECRM001 - You cannot change product identification data

SAP Error Message - Details

• Message type: E = Error

• Message class: EECRM - Message Class for IS-U/CRM Integration

• Message number: 001

• Message text: You cannot change product identification data

What causes this issue?

You have tried to change product identifaction data.
Contract &v1& is currently allocated to product &v2&. You have tried to
change a field value that is declared as a constant in the master data
template for this product.
This is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you would still like to change the field value, you must delete the
product reference for this period.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EECRM001 - You cannot change product identification data ?

  The SAP error message EECRM001, which states "You cannot change product identification data," typically occurs when there are restrictions on modifying certain fields related to product identification in the SAP system. This error is often encountered in the context of SAP Customer Relationship Management (CRM) or when dealing with product master data.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to change product identification data.
  Data Locking: The product data might be locked for editing due to ongoing processes or transactions.
  Status of the Product: The product may be in a status that does not allow changes (e.g., it might be marked as "inactive" or "archived").
  Configuration Settings: Certain configuration settings in the system may restrict changes to product identification data.
  Business Logic: There may be business rules or logic implemented in the system that prevent changes to specific fields once they have been set.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to modify product identification data. This may involve checking roles and permissions in the SAP system.
  Unlock Data: If the product data is locked, identify the process that is locking it and either wait for it to complete or unlock it if appropriate.
  Review Product Status: Check the status of the product. If it is inactive or archived, you may need to reactivate it or create a new product entry.
  Consult Configuration: Review the configuration settings related to product data management in SAP. This may involve consulting with a system administrator or SAP consultant.
  Follow Business Processes: Ensure that any changes comply with the established business processes and rules. If necessary, consult with relevant stakeholders to understand the implications of changing product identification data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, MM02 (for material master), or BP (for business partner) that may be involved in managing product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration recommendations.
  Documentation: Review SAP documentation related to product master data management and CRM processes to understand the context and limitations of product identification data changes.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.